Rules Of The Road
For Vehicles Drivers and Passengers
TRAVEL WITH CARE PLAN FOR COVID-19 TERMS OF SERVICE · SAFETY PROTOCOLS
My Mobile Assistant (MMA) Drivers
- Receive training on Travel with Care protocols developed for Covid-19
- Practice social distancing; please help us maintain a safe no-contact policy
- Wear facial shield and gloves at all times and change them after every assignment
- Follow CDC recommendations to avoid circulate air setting. Use vent or lower windows for fresh air
- Conduct passenger health check, and take their temperatures before seating them in vehicle
- Advice from the CDC that drivers do not handle luggage/packages is prohibitive for many MMA customers. New practices allow drivers to exercise discretion and remain safe (arrange in advance)
- Have their temperatures taken, and symptoms checked prior to each shift
- Employees who report symptoms of Covid-19 or feel ill are referred to a doctor and sent home
My Mobile Assistant (MMA) Vehicles
- All surfaces are cleaned after each ride, using UV-C Sanitizing Wands and EPA approved products
- Are equipped with clear, polycarbonate partitions to further prevent spread from droplets
- Have been professionally cleaned, and treated with hospital-grade anti-microbial cleaners
- Are stocked with masks, gloves, tissues, and hand sanitizer for passenger use
- Are removed of food, drink, and reading materials in the back seats for safety. Drivers keep a limited supply of bottled water (cleaned with disinfectant wipes and handled with gloves)
My Mobile Assistant (MMA) Passengers
- Are advised to apply hand sanitizer when entering and leaving vehicles
- Remove items, or place waste in a designated receptacle when exiting vehicles
- Will be seated in the rear of vehicles to maintain social distancing
- May include more than one rider, if traveling together (please arrange in advance)
- Must wear a mask throughout the duration of the ride, and are encouraged to wear gloves (provided)
- Have temperature(s) taken and receive “health check-in” for symptoms before entering a vehicle
Transparent, trustworthy travel:
- MMA will notify customers immediately if an employee or passenger tests positive for Corona Virus
- Please contact us if you test positive for Covid-19 or have had contact with an infected person
- Customer Car Plan was created so drivers have essential details/contacts at their fingertips
Stay up to date about re-opening with links to Covid-19 facts and resources at our website or our Facebook page.