For the My Mobile Assistant Family, you and your loved ones have been front of mind these past several months. We hope you remained healthy, happy, and free of the effects of the Coronavirus (Covid-19).
MMA temporarily suspended all services in early March due to the Corona Virus (COVID-19). Preserving the health and wellbeing of our passengers, as well as our drivers, Is of utmost concern. We dedicated that time to prepare for how we intend to conduct our business moving forward, and to putting preventative measures in place that will ensure the safety of our vehicles. As a result our plans for transporting passengers reflect the higher level of care and attention to safety you can expect from us.
Travel with Care Is MMA’s answer to the need for increased safety and sanitation measures to mitigate the spread of Covid-19. We took an evidence-based approach in developing a series of “next level” systems and protocols that exceed standard industry practices including (examples):
- Employing products and behaviors recommended by the CDC;
- More protection such as installing clear, polycarbonate partition between driver and passenger; ∙ Equipping vehicles with inventory of supplies for passenger use;
- Enforcing clear rules for drivers and passengers to follow;
- Encouraging frequent riders to complete a Personal Car Plan so drivers have essential details to respond quickly and effectively to circumstances that arise.
At My Mobile Assistant we model best practices In preventing contact with Covid-19 by sourcing the guidelines for those most vulnerable to its deleterious effect as our benchmark. In addition to our Travel with Care Rules of the Road protocols we encourage all our clients to complete a customer centered Personal Car Plan to improve our ability to respond quickly to changes in circumstances, and we conduct pre-ride Wellness Questionnaires with passengers and drivers. Finally, MMA will expand our Concierge services so you can stay safe at home and let us deliver the world to you.
The pandemic has been difficult for all of us. For those of us who live and work In Maryland, I believe that trust and perseverance have marked our efforts to face down this relentless, unpredictable disease. Despite the fear and uncertainty that has surrounded this pandemic, by sticking together we will continue to find our way back to progress and overcome the deleterious effects of Covid-19.
Thank you and stay well,
P.S. We’re expanding our Concierge services. When you’d rather be home, we bring your world to you.